How do I delete my data?
We respect your privacy and make it easy to request the deletion of your personal account data.
To start the process, simply send us an email:
Email: support@checkson.me
Subject Line: Data Deletion Request
What to include: Please send the email from the address associated with your account, and include your full name.
We will process your request within 30 days and send you a confirmation email once it is complete.
Understanding Federal Retention Laws
While we will completely delete your marketing and profile data, please be aware that federal law requires us to securely retain certain transaction records.
Because we process financial transactions, regulations (such as tax laws and anti-money laundering rules) mandate that we keep historical transaction data for a set number of years. This data is stored securely, is never used for marketing, and is kept strictly for legal compliance.
What happens to your data:
What We Delete
Your password, biometric data, and login access
Linked payment methods
Marketing and email preferences
What We Must Retain (By Law)
Complete ledger of sent and received payments
Data required for tax reporting
Identity verification records
Fraud-prevention records
Customer support logs tied to disputes
If you have any questions about how this retained data is secured, please reach out to our team at support@checkson.me.